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Shipping Policy (Gulf Countries Only)

Thank you for visiting our website. This Shipping Policy explains the shipping process and procedures for orders placed on our website, which specializes in selling high-end binoculars and exclusively ships to Gulf countries.

1. Order Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you promptly.

2. Shipping Methods and Carriers

We offer shipping exclusively to Gulf countries, including but not limited to Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates (UAE). We utilize reliable shipping carriers and methods to ensure safe and timely delivery of your order.

3. Shipping Rates and Delivery Time

Shipping rates and delivery times vary depending on the destination country and the weight/size of the package. During the checkout process, you will have the opportunity to select your preferred shipping method and view the associated shipping costs and estimated delivery times for your specific location.

4. International Shipping

We offer international shipping exclusively to Gulf countries. Please note that international orders may be subject to customs duties, taxes, and/or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status and delivery progress of your order.

6. Shipping Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address after placing your order, please contact us immediately.

7. Delivery Issues

If you encounter any issues with the delivery of your order, such as delayed delivery, lost or stolen packages, or damaged items, please contact the shipping carrier directly to file a claim or resolve the issue. If you need assistance or have any questions regarding your order, please don't hesitate to contact us.

8. Shipping Restrictions

Please note that we only ship to Gulf countries and do not offer shipping to other international destinations at this time.

9. Changes to Shipping Policy

We reserve the right to update, modify, or change our Shipping Policy at any time without prior notice. Any changes to the Shipping Policy will be effective immediately upon posting on this page.

If you have any further questions or concerns about our Shipping Policy, please contact us at bioconular.qa@gmail.com. Thank you for choosing us for your high-end binoculars needs!